What Does Boarding Completed Mean When Nobody is Onboard? vers 24.4-1

The stand info popup shows Boarding Completed. Yet, no passengers (0/148) boarded. Every now and then, there’s a number showing people boarded.

So, what does this graphic mean?

It’s probably a bug.

This situation occurs at least 95% of the time. It is a rare, rare situation when this numerator is not 0. Do you experience this as well?

I have only experienced a similar bug with “baggege loading” the baggage cart had taken the baggage but it still said that it was incomplete. I have not had that problem in a while though.

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Ok then. I’ll report it. Thanks

EDIT: bug report ACEO-3322

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Thanks, we’re currently working on this one and would like to get more saves in for which it occurrs. :slight_smile:

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I have it too I’m afraid, more regally than I’d like. I’ll send it over, any preferences on the bug title?

Can you check the delay status of the flight? Our testing showed a correlation between this bug and heavily delayed flights. So if you have this 0 passengers boarded, how delayed is the flight?

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You are correct Fredrick. I got the issue to - it’s when a plane is rather late that no one boards.

The airport staff still goes to the boarding desk though.

Delayed flights? I’ll look for that as well and report in this thread. Thanks, Fredrik.

EDIT:
In this first image, the flight was to depart at 9:10. It arrived with plenty of time, but deboarding passengers took a long time. During that time, a baggage handling cart was next to the plane. It never unloaded the baggage. For the duration, Baggage Unloading showed 0/58. Service Round was not in progress either. Boarding was always “In progress”, but no passengers ever boarded. Refueling was completed by a tanker.

Around 9:41, all went green, including Boarding Completed. So, a 30-minute delay will cause this.

In this image, boarding was to commence at 7:22. Deboarding was never completed as was baggage unloading. So, Boarding never began. I clicked on each of the pax waiting at the gate to ensure that this was their flight; confirmed for all pax. Note that there are no Airport Staff at the desk.
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Here is the flight’s info card. Departure was to be 9:10. It didn’t.

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