What Does Boarding Completed Mean When Nobody is Onboard? vers 24.4-1

[dallas]

The stand info popup shows Boarding Completed. Yet, no passengers (0/148) boarded. Every now and then, there’s a number showing people boarded.

So, what does this graphic mean?

[ElderNoodle]

It’s probably a bug.

[dallas]

This situation occurs at least 95% of the time. It is a rare, rare situation when this numerator is not 0. Do you experience this as well?

[ElderNoodle]

I have only experienced a similar bug with “baggege loading” the baggage cart had taken the baggage but it still said that it was incomplete. I have not had that problem in a while though.

[dallas]

Ok then. I’ll report it. Thanks

EDIT: bug report ACEO-3322

[Olof]

Thanks, we’re currently working on this one and would like to get more saves in for which it occurrs.

[Rubble]

I have it too I’m afraid, more regally than I’d like. I’ll send it over, any preferences on the bug title?

[Fredrik]

Can you check the delay status of the flight? Our testing showed a correlation between this bug and heavily delayed flights. So if you have this 0 passengers boarded, how delayed is the flight?

[JonnyT]

You are correct Fredrick. I got the issue to - it’s when a plane is rather late that no one boards.

The airport staff still goes to the boarding desk though.

[dallas]

Delayed flights? I’ll look for that as well and report in this thread. Thanks, Fredrik.

EDIT:
In this first image, the flight was to depart at 9:10. It arrived with plenty of time, but deboarding passengers took a long time. During that time, a baggage handling cart was next to the plane. It never unloaded the baggage. For the duration, Baggage Unloading showed 0/58. Service Round was not in progress either. Boarding was always “In progress”, but no passengers ever boarded. Refueling was completed by a tanker.

Around 9:41, all went green, including Boarding Completed. So, a 30-minute delay will cause this.

In this image, boarding was to commence at 7:22. Deboarding was never completed as was baggage unloading. So, Boarding never began. I clicked on each of the pax waiting at the gate to ensure that this was their flight; confirmed for all pax. Note that there are no Airport Staff at the desk.

Here is the flight’s info card. Departure was to be 9:10. It didn’t.