Have created a couple medium stands, says security checkpoint is connected on the stand, boarding desk connected. It won’t let me build the jetway. Have retraced the secure join a couple times, making sure I am getting the outer wall.
As you can see in this image, says security checkpoint connected
Please remove the door on the upper level directly at the gate and mark the space as secure zone too. That missing piece of zone is the issue. Also the jetway does not need that door.
Just to mare sure, draw the security zone over the wall. If that does not help, can you show us the ground level so that we see the security checkpoint and the way up to the upper level?
We’re looking into a solution for this and will be fixed. What you can do in the meantime, is to remove the walls and add secure zone where the jetway will go.
I have the same issue. Have one long pier, stands down one side all ok. Today built stands down the other side. Could not build jetway due no security conection. Deleted the wall and zoned gap as secure means I can build jetway but still said no security connection.so can not be used. I then reloaded the game and it is now ok