[SOLVED] Ramp Agent can't find way to stand

Hey there,

my Ramp Agents cannot seem to find their way to the stands which are directly connected to the Terminal. Remote stands do not seem to be a problem as the agents can travel by service car, but somehow with directly connected stands they can’t find their way.

The passengers and all other service vehicle cars can, though.

I have attached in a few images the way they are supposed to take.

Anyone know what I’ve done wrong? :frowning:

Many Thanks in advance
Jan

Hello looks like your pictures got issues. Could you reupload them please?

sorry the pictures were too big. They’re uploaded now.

No worries. Try this:

  • Save and reload. 99% it works out.
  • If save and reload won’t work; Build a door at ground floor in front of stand and see if ramp agents use that to reach to the stand. Sometimes ramp agents don’t use jetway to reach to the stand. Make sure that zones are correct and add crosswalk if there is road cross.

Hi there,

building a door at ground floor worked! :slight_smile:

It is not ideal because the floor underneath is smaller as I have placed Bus stops for remote stands on the ground floor, but I’m guessing this is also why they had a problem finding their path in the first place: Because there was floor built on 1st floor but not underneath on ground floor.

Which is why I wanted to ask: Maybe it would be a good idea to also give the option for service vehicles for stands directly connected to a terminal? I have my ramp agents’ staff room directly next to the service car stops, so they arrive at the remote stands quite quickly, but it takes them a long time until they arrive at the directly connected stands due to my airport layout. Building a 2nd staff room doesn’t really work out as they won’t use it and still keep coming to the original staff room…

Best
Jan

1 Like

Which is why I wanted to ask: Maybe it would be a good idea to also give the option for service vehicles for stands directly connected to a terminal?

It was requested by some other members as well but developers didn’t agree nor disagree the idea. Maybe we will see some improvements on Beta stage :wink:

Problem has been resolved. Topic is LOCKED

1 Like