Hello
I’m experiencing intermittent (but often) issues loading baggage onto planes. Sometimes planes are stuck on the stands waiting for baggage for hours. They would sometime get that baggage after long time and sometimes I would need to dismiss them manually. There are also a few peculiar, perhaps related, things that I observed.
First, let’s look at this screenshot. You can see two planes awaiting two bags each:
At the same time (see timestamp), one of the planes in question (GW528) remains on the stand with a orange status 0/0 bags. See following screenshot:
Somehow, the loading of baggage on these planes is not among of the Employee job tasks (same timestamp):
Vehicles also don’t have any related tasks (I also checked vehicle tasks without a status. Also note that there are plenty of available vehicles and ramp agents):
Later I had to dismiss these two planes manually. Below is the last image of the flight monitor for one of the planes:
Then I went to make notes about other similar situations and here what I observed shortly after the above incident. I also occasionally checked if the cargo bay has appropriate flight registered. And I have not found them. I’m not sure if it is related.
Next I picked Forrest flight FA925 (green/white plane on the picture). Initially it was a similar situation when a plane waits with status 0/0, while the flight monitor shows 0/XXX.
I checked the cargo bay, and the employee and vehicle job tasks. I didn’t find anything related to this flight either:
All other symptoms were the same as in the first case until the following:
Please observer carefully the service truck. It finally arrived. But with one unidentified bag instead of 3 (indicated on the flight monitor, see the corresponding screenshot above) which belonged on a Maple flight. After this the plane has successfully departed on its own.
So, at this point I got completely confused and decided to ask for help. Please advise what could be done.
(I hope will get all pictures in accordance with my narrative in the comments)
Thank you
EDIT: Long after this post I noticed that I have 7.5 thousands bags in the system. Is that even right or relevant I don’t know.
P.S. Sometimes our systems play evil jokes on us.
