Since I opened my save game yesterday, my passengers just stopped boarding - I hadn’t made any changes to the airport, but the flight status just gets stuck at ‘Go to Gate’. All other turnaround services complete as normal.
Passengers check-in, make in through security into he secure zone, and then just sit by the gate and don’t board. I reverted to closing all stands and opening just one to test pathfinding etc. and no problems there.
I’ve just checked and the only service that gets stuck mid-way through is cabin cleaning service. Usually gets stuck between 20-60%.
In the service vehicles tab it says that I have a 7 cleaning trucks, 0 jobs engaged and 1 shortage?! This was never a problem before, is it a bug from a new patch?
Do you have enough cleaning trucks and is the waste depot close enough? If a truck is full, another one will come if you have more than one. Otherwise you have to wait until he cleared itself.
At the time I posted this I had one stand open and seven cabin cleaning trucks - none of them were assigned a job! I’m having a similar issue with baggage loading now…I’ve posted another thread about that to keep things clean.