However, something which I don’t understand is: why does boarding starts so late (only shortly before departure)? The passengers are waiting and relaxing next to the gate. So why don’t start boarding earlier and giving mre space to late-coming PAX who went e.g. shopping or dining?
For my airport, this often leads to delays causing more and more delays again
Is there a chance to modify this?
(Info: Yes, I have engough boarding counters/quick boarding gates there. 6 per medium gate and 3 per small)
It is sure that boarding does not start before cleaing is done.
But: why is there sometimes an hour between cleaning and boarding? This hour could really be used…
That should not cause delays.
Do you use automated gate desks or the classic ones with staff? And does the staff arrive before the designated boarding time?
There is another discussion here regarding slow boarding and it seems that it currently only works fast in combination with both types of boarding desks.
Try to add one manned desk and check if there is a difference. Would be interesting to hear about the result.
I experienced the same problem a while ago. Medium flights with a small amount of PAX would start boarding about 45min in advance. My solution was to increase the PAX slider to about 80-100% PAX per flight. This made sure boarding would start earlier so my flights could leave on time.
