In my experience the remote stand shuttle bus issue is almost exclusively caused by PAX not leaving the queue for a cafe or shop when the boarding call goes out. So make sure that there are enough cash desks so that big queues don’t build up.
I have been signing up contracts with 1.5 to 2 times their requested space and putting in two double cash desks in each cafe and shop and the mega queues are no more, and and big build-ups are dealt with quickly. I use 85% PAX load with no problem, and even tried a couple of times recently at 100% and I haven’t had any remote stand bus issues.
At some point during Beta it would be helpful if the PAX are more evenly distributed over all of the facilities instead of being majorly drawn to one and leaving all the others under frequented, then we can go back to giving the franchise their ideal size selling area and cash desk numbers to suit.
