I recently learned that I can negotiate contracts and have been. Will airline satisfaction tank after contract negotiations? My top 3 airlines all dropped from 100% to 0% and 50 flights a day to less than 15. Nothing changed except the contract negotiations where I raised some prices for them.
To be sure I couldn’t find any other issues I increased the number of check-in desks and security checkpoints to make sure passengers weren’t being held up. Otherwise, just generally curious of the negotiations affect overall satisfaction?
Thanks. I’m going to keep watching the flight monitor. I think my taxiway setup is not as efficient as I hoped (it’s a large circle/one way) and I think that is delaying aircraft getting to/from their stands and starting the turnaround.