Hi! I am having problems with aircraft cleaning delays (and therefore boarding delays and departure delays), and was hoping for some advice.
So I’ve currently got approximately 1 cleaning truck per gate, and 2 extra trucks per terminal (each terminal has 6 gates). They’re assigned to vehicle depots rather than individual gates.
However, there are spells when a semi-full truck will be assigned to clean a plane, and then become full before the plane is cleaned. Instead of sending one of the idling cleaning trucks to pick up the rest, I instead have to wait for the full truck to get to the waste depot, empty out the load, and then return back to the gate to finish the job! It hasn’t resolved despite me adding more trucks, and it would appear that a shortage of trucks isn’t the issue. Any ideas? Thanks!