Access violation error causes crash on startup

I have installed Airport CEO on a Windows 10 64 bit machine, it installed through Steam without any issues.

However, when I now try and load the game I get an error code titled:

“Airport CEO - Unity 2017.1.1f1 (5d30cf096e79” and the game wont run after that.

I have googled this error but cannot find anything helpful, neither could I find any other posts on the forum.

Any help or guidance would be much appreciated.

Thank you.

1 Like

I get this too, though I had been successfully running the game for several weeks before the most recent updates. It crashes every time on startup. Here’s the start of the error.log file. I can provide the full files if helpful.

Airport CEO [version: Unity 2017.1.1f1 (5d30cf096e79)]

Airport CEO.exe caused an Access Violation (0xc0000005)
  in module Airport CEO.exe at 0033:214ff24f.

Error occurred at 2017-12-26_175614.
C:\Program Files (x86)\Steam\steamapps\common\Airport CEO\Airport CEO.exe, run by User Name.
67% memory in use.
8141 MB physical memory [2653 MB free].
12016 MB paging file [2161 MB free].
134217728 MB user address space [134217270 MB free].
Read from location 00000020 caused an access violation.

Context:
RDI:    0xffffffff  RSI: 0x00000000  RAX:   0x00000000
RBX:    0x05aa3d70  RCX: 0x00000000  RDX:   0xffffffff
RIP:    0x214ff24f  RBP: 0x006fedc0  SegCs: 0x00000033
EFlags: 0x00010246  RSP: 0x006fecb8  SegSs: 0x0000002b
R8:    0x00000000  R9: 0x006fef10  R10:   0x00000000
R11:    0x006fee00  R12: 0x00000000  R13:   0x00000000
R14:    0x00000001  R15: 0x00000110

Bytes at CS:EIP:
41 8b 48 20 41 8b 40 18 8d 04 48 41 8b 48 24 99 

File a bug report through the website. If you can find a logfile, attach that too :slight_smile:

Hey! Will send you a direct message! :slight_smile:

I’ve just created bug ACEO-3046.

Hey!

Together with @mathmo I think that we’e finally been able to find a solution to this issue. Do like this:

  1. Change your current resolution in Windows to something else than what you have right now
  2. Change it back to your preferred resolution
  3. Launch the game

This has fixed it in three out of three tested cases so far and I believe it’s the solution we’ve been looking for. Try this and get back to me below if this does not fix your issue.

Now continues the work with uncovering what is causing this issue… :stuck_out_tongue:

1 Like

This didn’t fix my problem with Unity error, my game crashed when I will start a new airport or open a saved airport. Work good in the begin, but after few minutes the game crash. Open a little window with a bar charging and the name Unity: Version 2018.4…

I’m not sure I follow the last sentence there, what does the entirety of the log say?

Do you get any crash log? I would need to see a text log file and not a screenshot of the crash reporting window. Also what are your hardware specs?

Airport CEO by Apoapsis Studios [version: Unity 2018.4.16f1_e6e9ca02b32a]

d3d11.dll caused an Access Violation (0xc0000005)
in module d3d11.dll at 0033:89a3e5e0.

Error occurred at 2020-02-04_030112.
C:\Program Files (x86)\Steam\steamapps\common\Airport CEO\Airport CEO.exe, run by ElaineCristina.

84% physical memory in use.
6025 MB physical memory [945 MB free].
2303 MB process peak paging file [2303 MB used].
2243 MB process peak working set [2243 MB used].
System Commit Total/Limit/Peak: 5663MB/8463MB/10836MB
System Physical Total/Available: 6025MB/945MB
System Process Count: 172
System Thread Count: 1677
System Handle Count: 69750
Disk space data for ‘C:\Users\ELAINE~1\AppData\Local\Temp\Apoapsis Studios\Airport CEO\Crashes\Crash_2020-02-04_060058464’: 354973560832 bytes free of 480704983040 total.

Read from location 00000000000000D1 caused an access violation.

Context:
RDI: 0x000001f7466fe470 RSI: 0x0000000000000003 RAX: 0x000001f7466fe478
RBX: 0x000001f72c9e4270 RCX: 0x000001f7466fe470 RDX: 0x0000000000000000
RIP: 0x00007ffc89a3e5e0 RBP: 0x0000000000000010 SegCs: 0x0000000000000033
EFlags: 0x0000000000010202 RSP: 0x00000016bf2fd3b0 SegSs: 0x000000000000002b
R8: 0x0000000000000000 R9: 0x0000000000000004 R10: 0x00000016bf2fd430
R11: 0x00007ffc89aef050 R12: 0x00000000000000d5 R13: 0x000001f744d3c550
R14: 0x0000000000000003 R15: 0x0000000000000001

Bytes at CS:EIP:
48 0f be 82 d1 00 00 00 48 81 c1 20 ff ff ff 4c

Mono DLL loaded successfully at ‘C:\Program Files (x86)\Steam\steamapps\common\Airport CEO\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll’.

Stack Trace of Crashed Thread 10056:
0x00007FFC89A3E5E0 (d3d11) CreateDirect3D11SurfaceFromDXGISurface
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BD3FB21)
0x00007FFC3BD3FB21 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BD35097)
0x00007FFC3BD35097 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BD38CE5)
0x00007FFC3BD38CE5 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BDA053B)
0x00007FFC3BDA053B (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BDA0A5B)
0x00007FFC3BDA0A5B (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BDA1CAB)
0x00007FFC3BDA1CAB (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: ‘Tentativa de acessar endereço inválido.’ (Address: 00007FFC3BDA1D87)
0x00007FFC3BDA1D87 (UnityPlayer) (function-name not available)
0x00007FFC3C058161 (UnityPlayer) UnityMain
0x00007FFC8E707BD4 (KERNEL32) BaseThreadInitThunk
0x00007FFC8FCACED1 (ntdll) RtlUserThreadStart