Map Loading Stuck on 'Updating Grid'

Airport CEO Support
1

Hi,

I’ve been playing the game for quite a while now. I recently finished construction on a map based on the Calgary International Airport in Calgary, Canada. After moving my desktop elsewhere, I have not been able to successfully launch the map. Whenever the game loads, it will always pause on the ‘Updating Grid’ portion of loading ( Screenshot ). As a test, I left the game running for a weekend where I was out to see if it would load. After almost 48 hours, it was still on the same screen.

I am currently using 7 mods from the Steam Workshop ( Screenshot ). Default contracts are still enabled. I am running on the latest build, however this has been occurring for the last couple of weeks, and Steam has updated the game, so I don’t believe this is a contributing factor. I have tried both the standard and experimental build, and also un-installing and re-installing the game.

The game was loading before I moved my desktop to a new location, so this may be hardware based, however, I restarted and updated Windows and the results still have not changed.

Any ideas?

2

Seems like you find that one rare thing that can happen with games loading :wink:

Package a copy of your game from the save-game folder, with i.e. WinZip, then email it to
“support@airportceo.com”. If there are separate logs with errors in the game folders, attach these logs too.

Put a link to this topic in the email.

1 Like
3

What happens if you load the game vanilla, i.e. remove those mods?

3 Likes
4

Sceptical because it worked just fine with them but let’s give it a shot

5

no change, only new thing is I can hear in game rain sounds

6

I’d recommend disabling all mods, completely uninstalling the game and purging all files related to the game (via %AppData% which you can search for to find the Apoapsis Studios and Airport CEO folders). There was someone else on the forum previously who had a similar issue and that solved it for them.

2 Likes
7

Will this keep my save? It wouldn’t be a huge loss to lose it but it would be nice to keep it, if not, no issue

8

You can move out the save from the saves folder, temporarily to some other folder and then move it back in when the game is reinstalled! :slight_smile:

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9

That makes sense I guess, thanks

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10

Ok, so I’m not exactly the brightest, how do you access the saves
via the steam files? (screenshot)

11

I think savefiles are in ~%User~%Appdata~Roaming~Aposis Studios~AirportCEO~Saves

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12

my savepath for the game is Program Files (x86) / Steam / steamapps / common / Airport CEO and then the options after that are what was on the, and none of those are / Saves

13

savegames are not in the installer folder, they are in the userfolder.

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14

I apologise for my major lack of windows knowledge but where is that?

15

on your system drive (mostly C:), then ~users~%User~%Appdata~Roaming~Aposis Studios~AirportCEO~Saves

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16

Copy Paste this and you should be find them :slight_smile:

%appdata%\Roaming\Apoapsis Studios\Airport CEO

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17

Copy it into WIn-R menu.

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18

windows is unable to find either of those paths in both the run menu and file explorer
It might be worthwhile to bring up that I’m running windows on a partitioned hard drive from on an iMac and for some reason that’s led to file troubles in places

19

What if you run a global search on “gamedata.json”.

Do you find anything then?

2 Likes
20

‘No items match your search.’