Bug? Imbalance Queue in Security Check Desk

I have 4 security desks, they are all fully operational. Yet, for some reasons, passengers would rather queue then going to the unused security desk. Is it a bug?

See below

Same for my airports. Think it’s a pathfinding issue, but normally causes no trouble (no delays).
Take care having at least one ‘employees only’ checkpoint, so they don’t have to wait long to avoid delays…

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