Hi All,
This is more of a query than necessarily a bug report as I can already understand the reason this occurs.
If a auto boarding desk is used to segregate between Arrivals and Departures, the issue is that either side will still remain the same numbered secure zone.
Due to that, and i know this has been case in some bug reports I’ve read, you will find the following often…
- Immigration/Secure Exit routes - Passengers will try and find them on wrong side of that ARR/DEP segregation leaving them trapped
- Bathrooms - they’ll try and access bathrooms that are on other side of the unpassable desk.
Solution/fix in short term I use is briefly switch off the Departures area routes (the immigration desks allowing missed flight customers to exit departures area), or turn off the bathrooms on either side to trigger them to look elsewhere.
Question = is there an possible solutions to this?
Maybe either the boarding desks are all passable? Alternatively, which i’d much rather, is that all boarding desks are a one way option only passable once the boarding is open and only possible to those specific passengers, but that in some way the secure zone either side are not joint together?
I know my preferred suggestion there is likely impossible, but it’s more an opinion haha
Any thoughts of experiences of this from anyone else?
Maybe having all the boarding desks as passable is the solution forcing us to segregate in other ways?
Or is there a way of breaking the secure zone in middle of the desk? but would that break path finding more widely?